The Essential Managerial Toolkit

Strategic Coaching Skills for Exceptional Results

Activate your department’s potential with performance enhancement tools that maximize individual and team capabilities. Bring out the best in your people by developing your skills as a coach/manager – and inspire them to self-motivate from within. As you begin to consistently integrate new coaching skills in your management style, you will notice real-time improvements in your team’s productivity, efficiency, positive attitude and service focus.

This highly interactive, fun and reflective workshop is conducted in a fail-proof environment where you can experience the synergy of connecting with other highly-motivated managers to learn, practice, sharpen and master new skills. Increase your job satisfaction from within – all while meeting or exceeding your performance and productivity goals.

You will learn to:

  • Recognize, develop and integrate your own coaching style through active role-play
  • Identify coaching opportunities in the work environment
  • Model a winning attitude to your team
  • Maximize productivity and s upport your team to break through obstacles and common avoidance maneuvers for improved individual performance
  • Accelerate engagement and learning in new team members
  • Allocate your time, energy and resources amongst your “A”, “B” and “C” players for maximum impact as a coach/manager
  • Ask powerful questions to expand the capacities of your highest producers
  • Empower staff to accept greater responsibility
  • Engage with team members in ways that avert defensiveness and resistance
  • Structure powerful and compelling team meetings for greater productivity
  • Hold the vision and focus for your team as they gain greater self-awareness and self-mastery
  • Master the delicate balance between evaluation and validation
  • Resolve conflict and difficult situations with ease
  • Provide feedback in a way that motivates and inspires
  • Understand the difference between an acknowledgment and a compliment and when to use each
  • Cut to the bottom line more quickly and effectively
  • Instill a wide-spread commitment to teamwork to increase productivity across the board

Who will benefit:

  • Managers responsible for staff development
  • Supervisors and team leaders who want to support exceptional staff performance
  • Line managers who want an effective, structured method for monthly one-to-ones, or who wish to further develop staff capabilities


  • Participants: 6 to 15 (max)
  • Format: 2-3 day onsite intensive with 2 Learning Facilitators
  • Integration Support :
    • 45-60 day integration support via teleclass
    • 12 integrative exercises
    • 3 private coaching sessions for each participant
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